The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“Our suite was impressively spacious and provided an incredibly comfortable atmosphere for relaxation after a long day.” view full review
Delicious Meals!
“The food quality exceeded my expectations; breakfast and dinner offered a lavish selection that delighted every time.” view full review
Convenient Equipment
“The on-site ski and snowboard equipment availability made gearing up for a day on the slopes effortless and enjoyable.” view full review
Early Check-in Blessing
“I was pleasantly surprised when they allowed us an early check-in, which was a wonderful welcome after our lengthy journey.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Ski school
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Baby stroller
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Sun loungers
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Room features
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Palandoken Kayak Merkezi̇,
Erzurum,
Turkey,
25100,
Erzurum Province
Map view
Palandoken Kayak Merkezi̇,
Erzurum,
Turkey,
25100,
Erzurum Province
City landmarks
Yunusemre
Dragons 3200
1.4
mi
Yunusemre
Polat Erzurum Resort Otel
1.3
mi
Palandoken Mountain
2.2
mi
Ski Area
Palandoken Ski Center
2.2
mi
Abdurrahman Gazi Gizemli Yol
2.3
mi
Mosque
Abdurrahman Gazi Tomb
2.5
mi
Mosque
Abdurrahman Gazi Cami
2.5
mi
Yildiz Camii
2.6
mi
Abus Efendi Cami
2.7
mi
Mosque
Habip Baba Cami
2.7
mi
Egerli Dagi
2.8
mi
Mosque
Selimiye Cami
2.8
mi
Mosque
Ebuishak Cami
2.8
mi
Mosque
Haci Ahmet Baba Cami
2.8
mi
Mosque
Gunes Cami
2.9
mi
Mosque
Yenisehir Solakzade Cami
3.0
mi
Guvendik
3.0
mi
Babadereli Ahmet Efendi Cami
3.0
mi
Cumhuriyet Caddesi
Yakutiye Medrese
4.0
mi
Mosque
Cifte Minareli Medrese
3.9
mi
behind the Cifte Minareli Medrese
Three Tombs
3.8
mi
Mosque
Lala Mustafa Pasha Mosque
4.0
mi
Abdurrahman Gazi Yolu Caddesi
Adurrahman Gazi hz turbesi
3.8
mi
Cumhuriyet Caddesi
Twin Minaret Madrasa
3.9
mi
Mirza Mehmet Mh
Rustem Pasha Kervansaray
3.8
mi
Mosque
Ulu Cami
4.0
mi
Mirza Mehmet Mah. Kale Sok. Erzurum Merkez
Castle of Erzurum
4.1
mi
Caykara Cad. Caykara Sok. No:20 Erzurum Merkez
Ataturk House Museum
4.0
mi
Museums
Citadel
4.1
mi
Nearby
Palandoken Mountain
1400 ft
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.6
Location
9.2
Service
7.8
Dining
5.0
Guest reviews
6.8/10
based on 5 reviews
8.6
8.6/10 based on 192 reviews
Fred
United States of America,
June
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The location was superb, right at the skilifts with easy access to the town, but the dining experience was disappointing with limited and repetitive options. The rooms were comfortable and clean, offering a small balcony with a lovely valley view. The friendly staff made the stay pleasant, although the service lacked some organization. Despite needing updates, the hotel provided a cozy and clean environment.
Rooms
8.0
The rooms were very comfortable and clean, with a small balcony overlooking the valley.
Service
7.0
The staff was very friendly, polite, and helpful, although the service lacked some organization.
Location
9.0
The hotel's location was excellent, right at the skilifts with easy access to the town.
Dining
5.0
The dining experience was below expectations with limited and repetitive options.
Facilities
6.0
The facilities were in need of serious updating but still provided a cozy and clean environment.
John
United States of America,
June
2024
5.8/10
I thought this hotel had a few positives but also some drawbacks. The location was excellent, with easy access to both the ski fields and the town, but the rooms desperately needed updating. The service was friendly and accommodating, despite some issues with service quality. The dining experience was below par, with limited options, but the facilities were decent overall.
Rooms
5.0
The rooms need serious updating, including the bright lighting at reception.
Service
7.0
The staff were very friendly and flexible with our reservation dates, but some lacked service know-how.
Location
9.0
The location is a standout feature, being near the gondola lift with easy access to town.
Dining
5.0
The dining experience was disappointing with poor food variety and quality.
Facilities
6.0
The facilities were decent overall.
Mark
United States of America,
March
2024
7.6/10
I had a mixed experience at the hotel. The rooms were clean and the bed was comfortable, but we faced constant problems during our stay. The service was excellent overall, though I noticed that the staff were not always very careful about things they brought to the rooms. The location was perfect for skiers, being right in front of the skiing area and close to the gondola lift. However, the dining experience had its flaws, like guests having to pick their plates without much regard for hygiene and limited breakfast options.
Rooms
7.0
The room was clean and the bed was comfortable.
Service
9.0
The staff were very nice and kind, offering excellent service.
Location
10.0
The hotel's location was excellent for skiers, right in front of the skiing area and near the gondola lift.
Dining
5.0
The dining experience was subpar with hygiene issues and limited breakfast options.
Facilities
7.0
The facilities were good overall, but improvements could be made.
Terry
United States of America,
December
2023
6.4/10
The hotel was more or less okay, a bit old and dark with no windows, but fairly quiet due to the low season. The service was friendly and accommodating, especially appreciated the flexibility with reservation dates. The location right in front of the skiing area and slopes is the standout feature, although it was the only good thing. The dining was limited with repetitive choices, offering only basic options like one egg in the omelette for breakfast. The facilities were decent but could use some updates.
Rooms
6.0
The rooms were a bit old and dark, lacking windows, but were fairly quiet due to the low season.
Service
7.0
The service was friendly and accommodating, particularly appreciated the flexibility with reservation dates.
Location
8.0
The location is great, right in front of the skiing area and slopes.
Dining
5.0
The dining experience was limited with few choices and repetitive options.
Facilities
6.0
The facilities were decent but could use some updates.
Martha
United States of America,
July
2023
7.8/10
I had a pleasant stay at the hotel, with clean and cozy rooms but a dining experience that fell short. The service was top-notch, and the location was truly outstanding, offering easy access to skiing areas and town amenities. The facilities were great, ensuring a comfortable stay.
Rooms
8.0
The rooms, although old-looking, were clean and provided a small balcony with a beautiful view down the valley.
Service
9.0
The staff were professional, pleasant, and provided amazing service, from logistics to room service.
Location
10.0
The location couldn't have been better, right in front of the skiing area and slopes, making it easy to reach the gondolas and offering access to all necessary amenities in Erzurum.
Dining
5.0
The dining options were disappointing, with limited choices and repetitive offerings like cheese and vegetables every morning. However, the juicy steaks were a highlight.
Facilities
7.0
The hotel's facilities were satisfactory, though it would have been beneficial to have them on an upper level for better accessibility.